The Website is owned and run by L’Oréal Australia Pty Ltd of 564 St Kilda Road, Melbourne VIC 3004 (“L’Oréal”).
L’Oréal is subject to the National Privacy Principles under the Privacy Act 1988 (Cth). This document sets out L’Oréal’s policy relating to the collection and use of your personal information when you use our website and become a member of The Circle. This policy applies to your conduct on the website and is in addition to L’Oréal’s website terms of use and should be read in conjunction with such terms of use.
1 Information about you
When you visit certain areas of our website we may ask you for information about yourself, such as your name, address, telephone number and email address.
In addition, L’Oréal has created a membership program known as The Circle. To find out how to become a member, visit The Circle sign-up pages on the website. The benefits of The Circle membership include personalised e-newsletters, interactive tools and services, personalised product recommendations and access to promotional offers and competitions. We collect and use personal information from you so that we can provide you with the benefits of The Circle, and to allow us to develop new products, offers and services which are relevant to you. We will also send you member-only offers and regular updates on our products and services. Once you become a member of The Circle, we may continue to collect personal information about you in order to provide you with the full benefits of membership.
We will not collect any information about you without your consent. If you opt not to provide us with personal information when requested, you can still access the website but you will not be able to use some parts of the website or participate in The Circle. Membership of The Circle is not necessary to access many parts of the website. In cases where we ask you for information about yourself in connection with certain promotions (for example, if we are offering opportunities to win prizes or receive free product samples), you may be unable to participate in the promotions if you do not provide such information.
2 Our use of this information
L'Oréal respects the privacy of every individual who visits our website. Personal information received from you via the website will only be used by L’Oréal, except as set out in this privacy policy or as L’Oréal specifically discloses to you when the information is collected.
We will not disclose personal information received from you via the website to third parties except:
- • where third parties appointed by L’Oréal (for example, our advertising and marketing agencies) require access to personal information in order to perform services for L’Oréal;
- • where L’Oréal is required or authorised by law to disclose personal information, for example to law enforcement agencies;
- • with your consent; or
- • where otherwise consistent with the Privacy Act 1988 (Cth) and any other applicable law.
L’Oréal may collect and use certain aggregate data called clickstream information (such as your web browser, operating system, pages visited, etc) and use cookies when you visit our website. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We only use cookies to keep track of the pages you visit on the website and to tell us whether you have visited the website previously so that, in order to serve you better, we understand how you and other visitors use the website. Our cookies and clickstream information do not contain any personal information. They do not contain personal information such as your name or email address. If you have not identified yourself on the website (such as by registering for The Circle membership or logging in as a member), the information we collect about you will remain anonymous.
3 Security
L'Oréal will take reasonable precautions to prevent the loss, misuse or alteration of information you give us. Agents or contractors of L'Oréal who have access to information which you give us in the course of providing services to L'Oréal are required to keep that information confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for L'Oréal. Your information may also be used, stored and processed outside the country where you entered that information.
You must ensure that you keep any password and accounts used on the website confidential. Please notify us immediately if there is any unauthorised use of your account by any other internet user or any other breach of security.
You can seek to update, delete or verify the accuracy of your personal information submitted to L’Oréal through the website by writing to us at: L’Oréal Australia Pty Ltd, 564 St Kilda Road, Melbourne VIC 3004. You can also request that we delete your personal information by cancelling your membership of The Circle by writing to this address or emailing us at : abureau@au.loreal.com
4 Further Information
Questions regarding this privacy policy should be directed to : abureau@au.loreal.com